FAQs
We specialize in providing a comprehensive range of high-quality medical products, including surgical consumables, hospital furniture, medical equipment, and instruments throughout East Africa. Our flagship products are our gloves.
We offer a diverse selection of gloves to meet various needs, including:
- Latex powdered and powder-free gloves
- Nitrile powder-free gloves
- Sterile surgical gloves
- Gynaecological gloves
- Polythene gloves
Orders placed through www.medocal.co.ke are processed on a cash basis. Payment for all orders is required upon completion of the purchase.
Yes, we offer complimentary delivery within Nairobi for all orders exceeding Ksh15,000/- (Kenya Shillings Fifteen Thousand). For orders below Ksh15,000/- in Nairobi and all orders outside of Nairobi, a delivery fee of Ksh360/- per box applies. For more information, please check out our Delivery Policy.
For detailed information regarding refunds and returns, please refer to our comprehensive Returns Policy.
Stay updated on our latest sales and promotions by visiting the Sales and Offers section on our website or subscribing to our newsletter.
Yes, we offer credit facilities to eligible institutions after completing the requisite documentation and due diligence process. You can request a quotation here or send an email to sales@medocal.co.ke.