Privacy Policy

At Medocal Limited, accessible from https://www.medocal.co.ke, protecting the privacy of our visitors is one of our top priorities. This Privacy Policy document outlines the types of information that Medocal Limited collects and records, as well as how we use it.

If you have additional questions or require more information about our Privacy Policy, please contact us at info@medocal.co.ke.

Kenya Data Protection Act 2019

Under this Act, Medocal Limited is a Data Controller of your information. Our legal basis for collecting and using personal information depends on the information we collect and the specific context in which we collect it:

• You have given Medocal Limited permission to do so.
• Processing your personal information is in Medocal Limited’s legitimate interests.
• Medocal Limited needs to comply with the law.

Data Retention

Medocal Limited will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Data Protection Rights

If you are a resident of Kenya, you have certain data protection rights. If you wish to be informed about the personal information we hold about you or want it to be removed from our systems, please contact us at info@medocal.co.ke.

In certain circumstances, you have the following data protection rights:

• The right to access, update, or delete the information we have on you.
• The right of rectification.
• The right to object.
• The right of restriction.
• The right to data portability.
• The right to withdraw consent.

Data Requests

We will respond to your request in writing as soon as practicable, and in any event, within one month of receipt of your request. We may request proof of identification to verify your request. All requests should be addressed to info@medocal.co.ke.

Security and Storage of Personal Data

We are committed to protecting the security of your data. We use a variety of security technologies and procedures to help protect your data from unauthorized access and use. We have implemented strict internal guidelines to ensure that your privacy is safeguarded at every level of our organization. We will continue to update policies and implement additional security features as new technologies become available.

Cookies

Like any other website, Medocal Limited uses ‘cookies’. These cookies store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. For more general information on cookies, please read “What Are Cookies”.

Google DoubleClick DART Cookie

Google is one of the third-party vendors on our site. It uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.medocal.co.ke and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL: https://policies.google.com/technologies/ads.

Our Advertising Partners

Some of the advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we have hyperlinked to their Privacy Policies below:

• Google
• Criteo

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Medocal Limited does not knowingly collect any personally identifiable information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information that they shared and/or collected in Medocal Limited. This policy does not apply to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Changes to this Privacy Statement

We reserve the right to change this Privacy Statement from time to time at our sole discretion. If we make any changes, we will post those changes here and update the “Last Updated” date at the bottom of this Privacy Statement. Your continued use of this site after we make changes is deemed to be acceptance of those changes, so please check this statement periodically for updates.